My Through-Line

I've spent 25 years getting closer to the intersection of people, technology, and outcomes — moving from making things look right -> to making them work right -> to making teams and entire organizations work right.

Second Guessing Myself

At times, I've worried that my career choices would curb my chances of more senior roles as an individual contributor or leader...that moving from domain to domain and from one archtype role to another would be detrimental. But as we learn more every day about how AI could be implemented, and how it truly is being adopted, I see things different now.

Every transition added a layer — nothing was truly a lateral move. From Designer → Design Manager - Operations Manager → Engineering Manager → UX Designer → UX Lead → Program Management Director (working with Design & Product and & Engineering). Each move expanded my scope and responsibility.

I continue to love learning

I didn't really change careers -> I just kept zooming out until I could see the whole system.
I didn't jump around — I kept asking what was upstream of the problem I was solving.

...and the answer kept leading me toward a broader organizational scope.Learning about people through research and testing. Learning about an organization, about its customers, its users, its own people and processes - and from that informed perspective, making changes that systemically change the game for the win win.

AI is not a zero-sum game

I'm convinced that AI and AI adoption doesn't need to a disasterous, world-ending calamity. It can be a chance to evaluate what we're doing, how much of what we're doing we actually enjoy and get value from - as individuals and as companies - and a special opportunity to change things in our collective favor, pivoting to work we find rewarding and that benefits us, our companies and the world.