Minotaur Design

Richard Allan Lee's home on the web since 1999.


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My Through-Line

I've spent 25 years getting closer to the intersection of people, technology, and outcomes — moving from making things look rightto making them work rightto making teams and entire organizations work right.

Every transition added a layer — nothing was truly a lateral move. From Designer → Design Manager → Operations Manager → Engineering Manager → UX Designer → UX Lead → Program Management Director (working with Design & Product & Engineering). Each move expanded my scope and responsibility.

I Continue to Love Learning

I didn't really change careers → I just kept zooming out until I could see the whole system.
I didn't jump around — I kept asking what was upstream of the problem I was solving.

...and the answer kept leading me toward a broader organizational scope.

Learning about people through research and testing. Learning about an organization, about its customers, its users, its own people and processes — and from that informed perspective, making changes that systemically change the game for the win win.

AI Is Not a Zero-Sum Game

I'm convinced that AI and AI adoption doesn't need to be a disastrous, world-ending calamity. It can be a chance to evaluate what we're doing, how much of what we're doing we actually enjoy and get value from — as individuals and as companies — and a special opportunity to change things in our collective favor, pivoting to work we find rewarding and that benefits us, our companies and the world.