In his presentation on day two of GiantConf 2014, Phillip Hunter talked to us about \u201cBuilding a Whole Team UX Design Team\u201d. Here are my notes from his talk. <\/p>\n
Phillip Hunter – Building a Whole Team UX Design Team<\/strong> His belief is that in the UX community, team building is much like early days in baseball scouting. <\/p>\n The focus on stereotypes: On Ninja’s…. – Stereotypes don’t help us build better UX teams. Avoid them.<\/p>\n (slide of the major pieces of most companies) – All these people are ENABLING the user experience. 4 primary capabilities (as a grid): The practice of creating experience is a SERVICE – look to service design for cues<\/p>\n Strategy means defining and inspiring before hiring<\/p>\n Hiring a dev, designer, tester because you need to developer, design and test is premature.<\/p>\n Context + capability to help you know the best way to create that holistic UX mindset.<\/p>\n OAQH- Orient, Assess, Question, Hypothesize<\/p>\n Setting the team-building CONTEXT: Setting capability requirements: Liz Bacon’s infographic on her definition of user experience design Building effective structures within the company: Beyond hiring and skills: Crazy list of necessary skills (all of which mapped back to the grid of 4 above)<\/p>\n Atomic elements of necessary high level skills<\/p>\n Have the right project members been identified? Building Your list of necessary Skills Gathering list items: (ranking 1-5 etc) Perceived skill gap Conversations that can come out of the above types of analysis? sixboxes.com – issue challenge to add UX to everyone’s job HIRING (since sometimes you just have to…..) Phillip’s slides (Thanks, Phillip!) – http:\/\/www.slideshare.net\/philliphunter\/building-a-whole-company-ux-team<\/p>\n","protected":false},"excerpt":{"rendered":" In his presentation on day two of GiantConf 2014, Phillip Hunter talked to us about \u201cBuilding a Whole Team UX Design Team\u201d. Here are my notes from his talk. Phillip Hunter – Building a Whole Team UX Design Team @designoutloud http:\/\/www.minotaurdesign.com\/blog\/wp-login.php His belief is that in the UX community, team building is much like early … Continue reading Notes from GiantConf 2014\u2032s \u201cBuilding a Whole Team UX Design Team\u201d presentation by Phillip Hunter<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[23,4,19,20,12,21,3],"tags":[36],"_links":{"self":[{"href":"https:\/\/www.minotaurdesign.com\/blog\/wp-json\/wp\/v2\/posts\/183"}],"collection":[{"href":"https:\/\/www.minotaurdesign.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.minotaurdesign.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.minotaurdesign.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.minotaurdesign.com\/blog\/wp-json\/wp\/v2\/comments?post=183"}],"version-history":[{"count":7,"href":"https:\/\/www.minotaurdesign.com\/blog\/wp-json\/wp\/v2\/posts\/183\/revisions"}],"predecessor-version":[{"id":190,"href":"https:\/\/www.minotaurdesign.com\/blog\/wp-json\/wp\/v2\/posts\/183\/revisions\/190"}],"wp:attachment":[{"href":"https:\/\/www.minotaurdesign.com\/blog\/wp-json\/wp\/v2\/media?parent=183"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.minotaurdesign.com\/blog\/wp-json\/wp\/v2\/categories?post=183"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.minotaurdesign.com\/blog\/wp-json\/wp\/v2\/tags?post=183"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n@designoutloud
\nhttp:\/\/www.minotaurdesign.com\/blog\/wp-login.php<\/p>\n
\non rock Stars in the industry…….
\n(is that a person w\/ diseases and who trashes hotel rooms? lol)<\/p>\n
\n(is that the person who kills people in the night? lol)
\nFocus on design mishmash – (beanie\/knit cap and glasses, lol)<\/p>\n
\n– most of us are in Product development team.
\n– so it’s silly to think of one small piece of the org as wholly responsible for the UX of a company<\/p>\n
\n– engineering leading technology
\n– maintaining strong teams
\n– running a successful\tbusiness
\n– enabling great experiences<\/p>\n
\n\t– what are our goals, values, constraints and principles as a corp?
\n\t– what do we need to get done?
\n\t– why?
\n\t– how much\/how fast?<\/p>\n
\n\t– What do we need to be god at?
\n\t– How good? How will we know?
\n\t– What are our priorities?
\n\t– Not who…. (yet)<\/p>\n
\n– pie chart of sorts
\n– ranked herself within each facet<\/p>\n
\n– Complementary strengths vs homogeneous development
\n– Breadth and depth of skill across people
\n– Increase participation<\/p>\n
\nShape align and inform with biz goals
\nAim for impact, scope, scale, diversity, resilience, sustainability<\/p>\n
\nIn what areas will augmentation be the best thing?
\nWhat kind and from where?<\/p>\n
\nSkill name
\n-skill 1, 2, etc becomes `> color, line, shape 2. Latent need identification, ebrand integration, prototyping, etc.<\/p>\n
\nAsk your UX leaders and ICs, your UX enthusiasts, your Product owners, your Execs and sponsors.<\/p>\n
\nSkill name – Current Level – Desired Level – Priority
\n– \t\t\t\t– \t\t\t\t\t– \t\t\t–
\n– \t\t\t\t– \t\t\t\t\t– \t\t\t– <\/p>\n
\n– gap value on its own wasn’t that compelling\/illuminating
\n– Gap value multiplied by Priority – this really surfaced the true GAP in context<\/p>\n
\nWho does that already?
\nHow can you get them involved?
\nWhat do your colleagues want to be good at?
\nX is how we need to craft our job description for HR!!!<\/p>\n
\nframework for aligning people’s desires with their roles, and ultimately their ideal internal path that also benefits the company<\/p>\n
\n– Let people find their point of contribution<\/p>\n
\n– understanding and implementing the strategic framework from above
\n– involve the team to determine fit and talent
\n– Hire the inspired<\/p>\n